Last Updated: August 20th, 2018
Thank you for your interest in SZ DJI Technology Co., Ltd. and its affiliated companies (“DJI”, “we,” or “us”) and in the unified messaging services (“Service” or “ DJI Services”) provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed.
By using DJI Services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the DJI Services you use.
We use information we collect through DJI Services in a variety of ways in providing the DJI Services and operating our business. We will ensure that the use of information is generally required under the user agreements we have with you, or is in our legitimate interest as part of the DJI Services we provide, or is with your consent. The use of information that we collect includes the following:
We will not disclose your information that we collect through DJI Services to third parties except as described in this Policy or as we disclose to you at the time the information is collected. We may disclose information to third parties in the following circumstances:
You can access and update your information on your DJI account page. Subject to applicable law, you may have the right to request access to additional information, including the right to request access to and receive certain information about the information we maintain about you, update or correct inaccuracies in the information we maintain about you have the information blocked, deleted, or erased, as appropriate. You also have the right to object to the processing of your information or to withdraw your consent to our processing of information about you, including to the transfer of information to other countries.
Note, however, that if you exercise your right to object or your rights of blocking, deletion or to be “forgotten,” or if you decline to share certain information with us, or if you withdraw your consent to our processing of information about you, we may not be able to provide to you some, or any, of the features and functionality of DJI Services.
If you wish to access or amend any other information we hold about you or exercise any other rights you have under applicable data protection law, you may contact us at support@dji.com.
Likewise, if you close your DJI account, you will not be able to sign in to DJI Services or access any of your information. However, you can open a new account at any time. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit, as authorized under applicable law, for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.
If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message. You may also opt out from receiving commercial email or text messages from us by sending your request to us by email at support@dji.com.
DJI Services are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13 without obtaining parental consent.
We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.
DJI Services connect to servers hosted in the United States, China, and Hong Kong. If you choose to use DJI Services from the European Union or other regions of the world, then please note that you may be transferring your information outside of those regions for storage and processing. Also, we may transfer your data from the U.S., China, and Hong Kong to other countries or regions in connection with storage and processing of data, fulfilling your requests, and providing the services associated with DJI Services. You should be aware that the local laws in such countries may be different from and offer less protection than the laws applicable in the EEA or elsewhere. For users located in the EEA, your information transferred is protected in a manner that is consistent with how your information will be protected by us in the EEA, such as requiring the data recipients to enter into contracts that include the model contractual clauses approved by the European Commission, or to be certified under the EU-US Privacy Shield.
We retain your information to provide service to you, or as required by applicable laws or regulations. We aim to retain your information only for the period necessary to fulfill our obligations under this Policy, unless otherwise required or permitted by law.
We may update this Policy from time to time. If we modify this Policy, we will make it available on or through the DJI Services, and indicate the date of the latest revision. We will make reasonable efforts to notify you of the change. Limited by applicable laws, your continued use of DJI Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.
Please contact us with any questions or comments about this Policy or our data practices by email at support@dji.com.
SZ DJI Technology Co., Ltd.14th Floor, West Wing, Skyworth Semiconductor Design Building, No.18 Gaoxin South 4th Ave, Nanshan District, Shenzhen, China, 518057
If you are located in the European Economic Area: The entity responsible for the collection, use, and processing of your information described in this Policy is DJI GmbH, located at Industriestr. 12, 97618 Niederlauer, Germany. You may also reach us at marketing.europe@dji.com. You may contact us to have your information blocked, deleted or erased, or to opt out from profiling where your prior usage of DJI Services is processed to provide you with customized or personalized products, services or advertisements, or to obtain copies of certain of your information in a portable format. You may also lodge a complaint with us, our Data Protection Officer or with your data protection regulator if you think that any of your rights have been infringed by us. You can find out more information about your rights by contacting your local data protection regulator or the Bavaria State Office for Data Protection Supervision or by searching their website at https://www.lda.bayern.de/en/index.html. If you have any queries or wish to exercise any of your rights under this Policy, then please contact us as set out above.