We may also automatically record certain information from your device by using various types of technology, including “clear gifs" or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use DJI Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.
When you choose to self-authorize or “unlock” flight operations on DJI hardware control applications (including DJI Go (the “DJI Go App”) and DJI Go 4 (the “DJI Go 4 App”)) in locations that are categorized by DJI’s Geospatial Environment Online system as raising safety or security issues, we collect and retain geolocation information relating to your decision. In addition to the Device-Related Information described above, some of the features of DJI Products and Services may enable DJI to access your location in order to tailor your experience with the DJI Products and Services based on your location (“Location-based Services”). In order to use certain Location-based Services, you may be required to enable certain features of your mobile phone (such as GPS, Wi-Fi, and Bluetooth), which enable DJI to identify your location through a variety of means, including GPS location, IP address, cell tower location, geo-fencing technology, or detection by physical on-location Wi-Fi or Bluetooth sensors. If your location is collected through Wi-Fi or Bluetooth sensors, please be aware that such sensors, and the associated data services, may be provided by a third party, which may access such information for the purpose of providing such data services to DJI.
How We Use the Information We Collect. We use information we collect through DJI Products and Services in a variety of ways in providing the DJI Products and Services and operating our business, including the following:
When We Disclose Information. We will not disclose your information that we collect through DJI Products and Services to third parties except as described in this Policy or as we disclose to you at the time the information is collected. We may disclose information to third parties in the following circumstances:
Subject to applicable law, you may have the right to request access to and receive information about the information we maintain about you, update or correct inaccuracies in the information we maintain about you, and have the information blocked or deleted, as appropriate. Your right to access information we maintain about you may be limited under local law. You also have the right to object to the processing of your information or to withdraw your consent to our processing of information about you, including to the transfer of information to other countries. Note, however, that if you exercise your right to object or your rights of blocking or deletion, if you decline to share certain information with us, or if you withdraw your consent to our processing of information about you, we may not be able to provide to you some of the features and functionality of DJI Products and Services.
If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message. You may also opt out from receiving commercial email or text messages from us by sending your request to us by email at firstname.lastname@example.org.
We use Google Analytics to collect and process certain analytics data; Google provides some additional privacy options described at www.google.com/policies/privacy/partners/. We use Flurry by Yahoo! to collect and process certain analytics data; Flurry provides some additional privacy options described at https://info.yahoo.com/privacy/us/yahoo/.
DJI Products and Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through DJI Products and Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through DJI Products and Services.
DJI Products and Services are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13 without obtaining parental consent.
We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.
DJI Products and Services connect to servers hosted in the United States, China, and Hong Kong. If you choose to use DJI Products and Services from the European Union or other regions of the world, then please note that you may be transferring your information outside of those regions for storage and processing. Also, we may transfer your data from the U.S., China, and Hong Kong to other countries or regions in connection with storage and processing of data, fulfilling your requests, and providing the services associated with DJI Products and Services. By providing your information on or through DJI Products or Services, you consent to such transfer, storage, and processing.
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available on or through the DJI Products and Services, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. Your continued use of DJI Products and Services after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.
Please contact us with any questions or comments about this Policy or our data practices by email at email@example.com.
SZ DJI Technology Co., Ltd.
14th Floor, West Wing, Skyworth Semiconductor Design Building,
No.18 Gaoxin South 4th Ave, Nanshan District, Shenzhen, China, 518057
If you are located in the European Economic Area, the entity responsible for the collection, use, and processing of your information described in this Policy is DJI GmbH, located at Platz der Einheit 1, 60327 Frankfurt am Main, Germany. You may reach us at firstname.lastname@example.org.
When you use certain DJI Products and Services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies, you may not be able to utilize the features of DJI Products and Services to their fullest potential. We may use third party cookies as well. For instance, we use Google Analytics to collect and process certain analytics data. DJI does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use DJI Products and Services.
We may also automatically record certain information from your device by using various types of technology, including “clear gifs" or “web beacons” (together with cookies, “cookies and similar technologies”). This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use DJI Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.
We use different types of cookies as listed below. They help us to provide and improve our service, such as showing you the most relevant information and your customized webpage. Some or all of the cookies listed may be stored in your browser or devices.
|Category of Use||Example|
These cookies and similar technologies will tell us when you log into our website, and allow us to show you appropriate and relevant information and features.
For example, these cookies and similar technologies will enable us to show you relevant social information when you are logged in and visiting other websites adopting DJI advertising plugin. We also use this information to understand how you use DJI Products and Services.
For example, when someone logs into your account from a browser or IP address different from the cookies record, you will get notified and will be able to deny such person’s access to your account. Also, these cookies and similar technologies will record requests for information from the Internet and block attacks such as attempts to steal your user content uploaded to DJI websites.
|Localization||These cookies and similar technologies help us provide localized experiences, such as showing the website content in your preferred language.|
|Features and Services||
These cookies and similar technologies help us deliver Products and Services.
For example, these cookies and similar technologies could pre-fill your user ID when you logging in, show your friends who are online, and store your preferences to provide you customized content and experiences, such as personalized suggestions.
These cookies and similar technologies help us improve user experience.
For example, these cookies and similar technologies help us reallocate work load among our servers. Also, they store some information on your browser or device to enable our webpage to respond faster.
|Analytics and Research||
These cookies and similar technologies help us understand your use of our Products and Services to improve them.
For example, we may use these cookies and similar technologies to understand how you engage with DJI Apps and websites to improve their features.
We may obtain or receive information about your device, our apps, or other apps. We may also use these technologies to store information on your device. For example, we may receive information about the make and model of your mobile device when you are asking others for help through our app.
Browsers will send cookies for a particular domain (such as dji.com) to the website each time a device with those cookies accesses content from that domain. This means if your device stores cookies for dji.com, it will send those cookies to DJI when it accesses a webpage at dji.com.
We still use cookie if you do not have a DJI account or have logged out your account. After your logout, we will use cookie to:
If you do not have DJI account and have visited dji.com, we will use cookie to protect DJI Products and Services, and DJI customers from malicious activity such as denial-of-service attacks and mass creation of fake accounts.