DJI Developer

Privacy Policy

SZ DJI TECHNOLOGY CO., LTD. (“DJI”, “we” or “us”) is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to the Service, and your choices about the collection and use of your information. Our privacy practices are designed to provide protection for your personal information, all over the world. We may share your personal information within DJI and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries DJI will still handle information in the manner we describe here. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use https://developer.dji.com/policies/terms/.

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with DJI or a DJI affiliated company. DJI and its affiliates may share this personal information with each other or third-party business partners and use it consistent with this Privacy Policy. We may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

What personal information we collect

We collect a variety of personal information about our users so that we can provide the Service. We do our best to be as transparent as possible about our data practices and to provide you with choices about how your data is used when possible. The categories of information we collect can include:

  • Registration and profile information collected when you join the Service: When you create a DJI account, register your products, purchase a product, perform certain functions, download any software or software update, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, and other contact and personal information. We may collect billing information if you sign up for certain functions or paid services or if you make a payment to DJI through the Service.
  • Information we may collect from third parties: We may receive information about you from third parties. For example, if you access our websites or Service by logging in through or liking us on Facebook or following us on Twitter. The data we receive is dependent upon your privacy settings with such third party websites or services. You should always review, and if necessary, adjust your privacy settings on third party websites and services before linking or connecting them to the Service.
  • Monitoring user activity: We may, at our discretion, monitor the communications that take place on the Service, such as on DJI forums, in order to protect our users and monitor the effectiveness of our Service. You acknowledge that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.

How we use your personal information

The personal information we collect allows us to keep you posted on DJI’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences. We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with DJI, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve DJI’s products, services, and customer communications. If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Sharing your personal information

We will not rent or sell your information to third parties outside DJI and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below or elsewhere in this Privacy Policy:

  • Who we may share your information with: We may share your information with third party business partners for the purpose of providing the Service to you. Those business partners will be given limited access to your information as is reasonably necessary to deliver the Service, and we will require that such third parties comply with this Privacy Policy.
  • Who you may choose to share your User Content with: Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings. To change your privacy settings on the Service, please change your preferences. Subject to your profile and privacy preferences, any User Content that you make public is searchable by other Users. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.
  • What happens in the event of a change of control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
  • Sharing certain service type information we collect about you: We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with our third party business partners for the purposes described in this Privacy Policy. We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

We may also share certain information such as your location, browser and cookie data and other data relating to your use of the Service with our business partners to deliver advertisements (“ads”) that may be of interest to you. We may allow third party ad servers or ad networks to serve advertisements on the Service. These third party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the Service, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the Service, and to measure the effectiveness of their ads and to personalize the advertising content. We do not sell, rent, or share the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ own marketing purposes.

Please note that an advertiser may ask us to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, we determine the target audience and we serve the advertising to that audience and only provide anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

This Privacy Policy does not apply to, and we cannot control the activities of, third party advertisers. Please consult the respective privacy policies of such advertisers or contact such advertisers for more information.

Storing and protecting your personal information

Your information collected through the Service may be stored and processed in the People’s Republic of China or any other country in which DJI or its subsidiaries, affiliates, service providers or third-party business partners maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from the laws of the People’s Republic of China, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the People’s Republic of China or any other country in which DJI or its parent, subsidiaries, affiliates, service providers or third-party business partners maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

We care about the security of your information, and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from DJI, at all times. However, we cannot ensure or warrant the security of any information you transmit to DJI or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy preferences may also be affected by changes to the functionality of third party sites and services that you add to the Service, such as social networks. We are not responsible for the functionality or security measures of any third party.

In the event that any information under our control is compromised as a result of a breach of security we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your choices about your information

You may update your account information and email-communication preferences at any time by logging into your account and changing your preferences. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at dev@dji.com.

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents DJI or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at dev@dji.com.

Following termination or deactivation of your User account, we may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes.

Children’s Privacy

We do not knowingly collect or solicit any information from individuals under thirteen years of age or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of thirteen. In the event that we learn that we have collected personal information from a child under age thirteen without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of thirteen, please contact us at dev@dji.com.

Links to other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third-parties that you authorize to access your User Content. If you are using a third party website or service (e.g., Facebook) and you allow such a third party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.

Cookies and other Tracking Technology

We automatically collect certain types of usage information when you visit our website or use the Service. For instance, when you visit our website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time, as we believe that there is no consistent industry standard for how to respond to Do Not Track browser settings.

When you access our Service by or through a mobile device, we may receive or collect and store a unique identification number associated with your device (“Device ID”), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.

When you upload photographs or other User Content to the Service, those files may contain location information or other metadata. This metadata may be accessible to others if you share content on the Service.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (i) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (ii) provide custom, personalized content and information, including advertising; (iii) provide and monitor the effectiveness of our Service; (iv) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (v) diagnose or fix technology problems; and (vi) otherwise to plan for and enhance our service.

We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our websites over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org. Depending on your mobile device, you may not be able to control tracking technologies through settings. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at dev@dji.com.

Required Disclosures

We will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (i) comply with the law and the reasonable requests of law enforcement; (ii) to enforce our Terms of Use [http://dev.dji.com/terms_of_use] or to protect the security or integrity of our Service; and/or (iii) to exercise or protect the rights, property, or personal safety of DJI, our Users or others.

How to Contact Us

If you have any questions about this Privacy Policy or the Service, please contact us at dev@dji.com.

Changes to Our Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner a notice will be posted on our website home page, we will inform all subscribers and customers of the details of such changes by email, and we will update the ‘last modified’ date at the bottom of this page.

This Privacy Policy was last modified on 2016/1/5.